Privacy Policy

Last Updated: June 2026

Information We Collect

•Personal information (name, phone number, email address)
•Delivery address and location data
•Order history and preferences
•Payment information (processed securely through third-party providers)
•Device information and usage analytics

How We Use Your Information

•Process and fulfill your food orders
•Provide customer support and respond to inquiries
•Send order confirmations and delivery updates
•Improve our services and menu offerings
•Send promotional offers (with your consent)
•Ensure food safety and quality standards

Information Sharing

•We do not sell your personal information to third parties
•We may share information with delivery partners to fulfill orders
•Payment information is processed securely by payment providers
•We may disclose information if required by law

Data Security

•We implement industry-standard security measures
•Your payment information is encrypted and secure
•We regularly update our security protocols
•Access to your data is limited to authorized personnel

Your Rights

•Access and review your personal information
•Update or correct your information
•Request deletion of your account
•Opt-out of marketing communications
•File a complaint about data handling

Cookies and Tracking

•We use cookies to improve your ordering experience
•Analytics help us understand usage patterns
•You can disable cookies in your browser settings
•Third-party services may use their own tracking technologies

Contact Us

•For privacy-related questions, contact us at:
•Email: info@nebula-eg.com
•Phone: 01501947486
•Address: Egypt

This policy is subject to updates. Please review it regularly.